About Us

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About Us 〰️

 

Theodore’s Refreshment Service affectionately known as Ted’s or Theodore’s IS A HOME OF SORTS. A HOME OF LIKE-MINDED, HARD WORKING HOSPITALITY PROFESSIONALS THAT HAVE COME TOGETHER TO MAKE A DIFFERENCE.

  • FOUNDING PARTNERS, LILY NGATAI-STOKES AND HENRY BROOKS WERE FACED WITH SOME HARD TRUTHS ABOUT THE INDUSTRY IN WHICH THEY HAD BOTH DEDICATED THEIR WORKING LIVES TO AFTER THE ARRIVAL OF THEIR FIRST CHILD Theodore (aka TEDDY) SHIFTED THEIR PRIORITIES AND VALUES TOWARDS THEIR COLLECTIVE FUTURE.

    This is how Theodore’s came to be. We STARTED THEODORE’S IN JUNE 2019.

    Friendly service is at the forefront of the way we deliver our goods and services. The motivation for Theodore’s stems from a genuine love of delivering exceptional, personable & professional service. We may not be saving lives but we can certainly strive to make each and every guest’s day a little bit better.

    Sustainability is the other main focus and WHAT WE HAVE COME TO LEARN IS THAT SUSTAINABILITY NEEDS TO START FROM THE INSIDE OUT. WE HAVE TO IMPLEMENT AND STAND FIRM ON WHAT WORKS FOR US AS A BUSINESS IN ORDER FOR US TO ENDURE THE RAMIFICATIONS OF COVID-19, RAPIDLY RISING BUSINESS COSTS AND STAFF SHORTAGES. We have had to adapt to business without Lily being able to work in the business due to health vulnerabilities; a terrifying reality for small business owners with no access to support. So please be understanding when we tell you we have taken everything into consideration and we are always doing the best we can within the realm of what we are capable of.

    2020 - 2021 was a period that really put ourselves and our business through some challenging times but we are very proud of what we were able to accomplish and the way our community came together. we are so incredibly grateful for the time we took to pause and reflect on everything up until now.

  • We are thrilled to announce that Lawrence Scanlon of Dirty Black Denim wines will be joining Theodore’s as a partner to grow a retail bottle shop space and cellar door to the wines he makes and more.

  • We are always on the hunt for talented and dedicated individuals to help grow our business and your career. Please email a CV and cover letter to hello@theodor.es

  • For all media enquiries please email lily@theodor.es

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